101 Reasons
Conroe, TX
1. Everything we do is rooted in kindness, transparency, and authenticity.
2. NO CORPORATE NONSENSE. WE VET BETTER!
3. We strengthen the vet—client—pet bond through professionalism and integrity to create an experience, like no other, in a vet clinic you can trust.
4. Accessible Care Clinic: We believe in transparency so much, that we designed our practice with greater than 50% glass so you’ll never be farther than a glance away from your pet.
5. We built our practice with the goal of returning pet care to the noble aspects of our roots through excellence, integrity, loyalty, service, leadership, and respect.
6. Payment options: Cash, Credit Card, Text to Pay, and Contactless payment.
7. Credit plans: We accept Repay™, Care Credit, and Scratchpay.
8. Payment plans: We understand that the country’s economy is of great concern to everyone, so we are bringing back payment plans. We simply call it, Repay™
9. Vetpanion™: We have tailored subscription-based, managed and wellness plans for pet care because we know each pet has their own special needs sometimes..
10. Insurance: We advise Trupanion insurance, but we will accept all insurance plans. There are hundreds!
11. We partner with the Shores Foundation of Montgomery County—Horizon’s 501(c)(3) nonprofit arm—to provide financial assistance for pets of means-tested clients facing exceptional circumstances. If you’d like to help a local family in need, consider donating to the Shores Foundation today.
12. Specialty Referrals, Simplified: At Horizon, we’ve created direct access to veterinary specialists through our Specialty Consultation & Support Network, powered by our exclusive connectivity platform, AxioLink™. If advanced care beyond our scope is needed, we’re just an hour from world-renowned Gulf Coast Veterinary Specialists, and we’re happy to coordinate a seamless transfer. Whatever your pet needs, we’re here to connect you to the best.
13. We’re excited to announce the upcoming Three Corners Dog Park at Horizon | Three Sides, One Big Adventure, a triangle-shaped adjacent play area designed just for your furry friends. In addition, our clinic offers three other spacious grassy areas—perfect for relaxing while catching a Conroe Tigers baseball or softball game, or sneaking a peek at the action at nearby Buddy Moorhead Stadium.
14. All our exam rooms feature glass doors and walls, allowing you to see everything happening in our treatment area. Our open-concept design lets you stay right beside your pet throughout their care, if you choose. Plus, four of our exam rooms conveniently bookend the ICU, so your furry family member is always close to expert attention.
15. A Fresh Experience: We don’t smell like a typical vet clinic. Inspired by the world’s most popular resorts and perfumes, we infuse our air with pleasant, hypoallergenic scents. Our signature blend combines synthetic and natural ingredients that are certified vegan, non-GMO, and free of parabens, phthalates, and harmful chemicals—safe for both humans and pets.
16. We offer 24/7/365 appointment booking for your convenience. Schedule your visit anytime through our Chckvet app, online at myhorizonvet.com, or by calling (936) 444-4850 to speak with one of our friendly team members.
17. We try to practice fear-free. Call us up, and we can discuss and plan for your visit in advance; in some instances, we can provide medications or supplements to make the visit a fear-free visit.
18. Step and repeat: We offer photo-ops for overly photogenic pets.
19. Kindness: Our Doctors, Client Concierges, Veterinary Assistants, and Credentialed staff will answer all your questions.
20. Coffee’s always brewing at Horizon—whether you have an appointment or just want to stop by. Our clients are family, and we want you to feel at home. Enjoy a cup from our freshly cleaned, high-end Keurig, paired with purified bottled water to guarantee fresh, delicious coffee every time.
21. Everyone is invited to tour our hospital anytime! We especially enjoy hosting elementary school groups and sharing what we do to care for pets with curious young minds.
22. Barks & Bubbles by Candice: We can’t wait to play with your pets during our downtime. It’s the best part of our day!
23. Camp Bubble: We have partnered with a local boarding facility so your pet can have an enriching boarding boarding experience at their facility - a true rustic retreat.
24. Our walls showcase stunning artwork, and with 16 TVs throughout the clinic—including two, massive Texas-sized displays framing our lobby logo—you’ll always feel like you're at the beach.
25. Doggy Daycare! The clinic offers drop-off doggy daycare on-site as well.
26. Bandanas: Horizon logo bandanas are all the rage after a boarding or grooming visit.
27. Cat grooming: We groom cats. We sedate all cats for grooming for their and our safety. All cats are monitored by a doctor during sedation.
28. Extended Hours: We offer flexible extended hours to ensure your pet receives the care they need beyond regular clinic times.
29. Horizon Heroes: We provide discounts and special offerings to our heroes: veterans, active military, first responders, teachers, school administrators, and current youth/high school coaches
30. We offer Pet Wellness Tips: Regular exercise, a balanced diet, and routine veterinary check-ups are key to keeping your furry friend happy and healthy year-round.
31. Full service Extended Hours & Urgent Care is now available on Tuesday and Thursday evenings.
32. Virtual visits are available during business hours for easy follow-ups such as consultations or medication adjustments.
33. We have an app. Search Chckvet in the App Store or on Google Play.
34. Horizon Bombs and Horizon Salts? We say “Welcome home to Horizon. Relax, you’re in good hands.” By offering you your choice of bath salts or a bath bomb.
35. Two-way text messaging. We understand not everyone has time to talk on the phone, so we offer text messaging as an alternative way to communicate.
36. Open door policy: You are welcome throughout our facility. We partner with you in the care of your pet. Even if you just want to say hello to Dr. Rainer, he always loves to talk to folks in his office.
37. Getting on the floor: We don’t mind. Our larger patients prefer it.
38. Daily huddle: Our doctors and staff take time each day to discuss our patients and the health of the practice.
39. Comfortable Relaxation: We have a special room for heavy discussions or to say goodbye to a beloved pet. A separate exit to the outside gives our clients privacy on their own time.
40. Specials: We provide a dedicated space for giant breed dogs, exotic pets, rehabilitation, photobiomodulation therapy, acupuncture, and sensitive conversations including euthanasia. This room features a private exit to ensure your pet and family can have privacy and avoid traffic through the clinic.
41. Ultrasounds & Echocardiograms: Performed on-site for all animals, including exotic species.
42. X-Rays: We have two X-ray units—one in our treatment area for outpatient imaging, and a portable unit serving both our dentistry area and surgery suite, minimizing patient movement after procedures.
43. Surgery Suite: Our surgical suite was featured by Today’s Veterinary Innovation as one of the “Most Innovative” and “Ahead of Its Time” dedicated surgical suites in the nation.
44. Neighborhood schools: We will also attend school science days and career fairs to encourage the next generation of veterinarians and encourage schools to come take a tour. We are truly an open clinic. Volunteers are welcomed.
45. Cremation services: We work with Pet Meadows, who are by far the most compassionate people to perform the aftercare of your loved one.
46. Convenient pre-visit downloadable forms to fill out the night before your visit to expedite things.
47. Pet Portal: Check your pet's medical records online, just like you do at the human doctor.
48. Walk-In Saturdays: We understand busy schedules, so we welcome walk-ins every Saturday! Come on in early—we stop accepting walk-ins at 11 a.m. and close at noon. We’re expecting you!
49. Client rewards program: Your loyalty means a lot. Our program rewards you with special perks. Rewards are automatically applied to your account.
50. Medication delivery: Dr. Rainer employs student-athletes, band, certified veterinary assistant candidates, and FFA high school students from Conroe, Willis, Magnolia, and Montgomery ISD to deliver medications, sometimes same-day.
51. We have spared no cost in implementing technology in our practice. We like to call ourselves a “Smart Practice.”
52. Compounding: We have a special partnership with a compounding pharmacy to help you deliver medications in the most effective manner.
53. Preventive Care for Puppies, Adults, Mature, and Geriatric Pets: Our goal is to help every patient live a long, happy, and healthy life through comprehensive, proactive care.
54. Puppies & kittens: We offer discounted spay/neuter packages.
55. Dr. Rainer collaborates with trusted colleagues and longtime friends—highly successful specialists—as part of AxioLink™ and the Specialty & Consultation Network housed within our facility.
56. Drop-offs, Walk-ins, Work-ins, and Drop-ins:
We know you’re busy, so we offer flexible options: drop off and pick up your pet anytime before closing; walk-ins on Saturdays with quick, efficient service; work-ins where we fit your pet in between scheduled appointments; and drop-ins for weight checks, socializing, or playtime at the Three Corners Dog Park adjacent to the building.
57. Dr. Rainer has partnered with two specialty groups that analyze so that he remains in the top 15% of practices within the nation, which also keeps our prices low. American Animal Hospital Association, Veterinary Management Groups, and Veterinary Growth Partners.
58. Safe anesthesia: Our team is extensively trained. We always have a dedicated anesthetist and use state-of-the-art monitoring equipment to make anesthesia as safe as possible for your pets.
59. We have our own K9 Skincare line bearing the Horizon name, a dual Joint Supplement line with Ultimate FLEXFUEL by Dr. Rainer, and Ozendé by Dr. Rainer - a holistic anxiety and joint supplement.
60. Lab: Our onsite and reference laboratories use the most up-to-date equipment and techniques to provide comprehensive diagnostics for our patients, including a revolutionary new cancer panel for dogs that detects lymphoma earlier than ever.
61. Kennels: Our accommodations are clean, spacious, and comfortable for our patients.
62. Our medical team has 24-hour access to a specialist network for case consultation.
63. Appetizers: We have a custom, proprietary low-calorie/limited ingredient bacon and peanut flavored treat brand called, Pill Hider™. We love to "treat" your pets and make their visit to the vet as pleasant as possible.
64. Cat-Plus: We provide separate exam rooms, kennels, and treatment areas for our feline friends. These areas even feature bean-shaped exam tables and Feliway (pheromones) to decrease stress.
65. Internships: We mentor high school, college, and vet school interns and externs to help build careers. Ask us about this program if your student is a budding veterinarian.
66. Continuing education: As a veterinarian, we are required to obtain 17 hours of continuing education annually. Dr. Rainer encourages Horizon veterinarians to obtain 150 hours of continuing education in three years to stay on the cutting edge of medicine.
67. Teaching: We like to send videos and teach about certain subjects, so don’t be surprised if we email or text you something we discussed in the exam room. Ask about the Digital Imaging Atlas (DIA). This is a high-quality way to teach tough subjects.
68. We will NEVER pressure you to perform testing. All decisions are yours. It’s our job to explain the options and the benefits and consequences of each.
69. We offer home delivery in several ways, on Scriptly™ and through local delivery on certain medications in order to meet or beat online stores like Chewy and Walmart.
70. Community: Dr. Rainer is a big believer in not just living within your community, he and his family contribute and live with their community. Don’t be surprised to see him or his family volunteering their time.
71. Puffin, our practice mascot, was rescued after being hit by a car. Her amazing, loving nature won everyone over, and the staff insisted she stay as our clinic cat. Now, she’s Dr. Rainer’s sidekick and happily greets all the pets who visit our practice.
72. Horizon doctors: They must be kind, above all, but we only invite the best of the best to join our practice.
73. We’ve taken steps to make sure our information is clear and easy for you to understand.
74. Phones: We use a high-tech phone system to serve you better.
75. Mutual Respect: You know your pet best, and we’ll listen carefully as we create a care plan tailored just for them.
76. Easy Appointments: You can quickly schedule a visit through our website—or even via Google, Facebook, Instagram, and any new platforms that come along!
77. Communication: We make sure to take the time to guide you through caring for your pet at home—whether it’s using new medications, giving injections, or learning about oral care and nail trims.
78. Trust: Building strong relationships with our clients is very important to us. Over the past 15 years, Dr. Rainer has developed a trusted network of pet families throughout north Houston.
79. Emergency Ready: When every second counts—like with snake bites—we’re prepared to act quickly. Dr. Rainer brings a decade of experience, co-owning and running an emergency practice and is skilled in emergency medicine.
80. Social Media Contests: Show off your pet, tag us, and you could win some fun prizes!
81. Donations: To honor the lives of patients who have passed, we make a memorial gift to the Texas Veterinary Medical Foundation. These donations support the Foundation’s mission to provide financial aid during times of crisis, promote responsible pet ownership, and improve animal well-being—ensuring each gift has a lasting impact.
82. Returns: If a diet we recommend doesn’t work for your pet, we’ll gladly take it back and help you find a better fit—even if it’s a nearly empty 30 lb bag.
83. Vaccines: We only use the top-of-the-line, purest vaccines available. We have a very low adverse reaction rate compared to other vaccines.
84. Microchips: We use universal microchips.
85. We love questions. Call, text, or use the chat function to contact us any time or bring your list to your pet’s exam.
86. We offer at-home care and palliative medicine to meet your pet’s needs.
87. End of Life: We’re here to support you through the most difficult decisions, always prioritizing your pet’s quality of life. Our approach combines a thoughtful, objective scoring system with your values and our doctors’ professional guidance.
88. Online meds: Our Scriptly™ online pharmacy is an easy, convenient, and economical way to buy pet meds!
89. Nutrition: We take the time to make food recommendations fine-tuned for your pet. We don’t believe in one-size-fits-all solutions.
90. The Human-Animal Bond: Treating your pet like our own isn’t a slogan—it’s our standard. Dr. Rainer expects nothing less from our entire team. At the heart of it all, we simply believe: We Vet Better!
91. Variable Scheduling: We know your time matters. That’s why we offer efficient 15-minute appointments without compromising quality care. Need more time? Just let our concierge know—we’re happy to schedule a longer visit to meet your needs.
92. Walk-In Saturdays: We’re open on weekends to make things easier for you—no appointment needed. Just stop by, and we’ll take care of the rest.
93. Surgery: Whether planned or urgent, most procedures can be performed right here—often promptly and, when needed, with the support of a board-certified surgeon..
94. We Take Your Feedback to Heart: Whether it’s praise or constructive criticism, your feedback helps us grow. Our goal is to provide care worthy of a five-star experience—every time.
95. Monthly Staff Meetings: We come together each month to review, improve, and ensure we’re meeting the needs of our clients and their pets.
96. Treatment Plans: We’re committed to recommending the best medicine and care for your pet every time. We also understand that having options matters to you. You can trust that everything we share is honest and focused on what’s best for your pet—and we’ll always take care of you along the way.
97. We are constantly looking for ways to advance ourselves and practice with the newest technology available.
98. Dr. Rainer coaches and mentors all Horizon veterinarians to share his philosophy of integrity—rooted in kindness, transparency, and genuine care for clients and their pets.
99. Our primary non-medical goal is to make quality care accessible for every pet, regardless of their owner’s financial situation.
100. Parking Spots: We reserve marked spaces for emergency or urgent care patients. Please keep these spots available unless you need them.
101. Local Shelter Pets: We proudly partner with local shelters, providing thousands of dollars in free medical care each year to pets in Montgomery County.
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